I regularly order Japanese cosmetics and vitamins that are sold only domestically. Expiration dates and authenticity are important to me. Maketto sent photos of the packaging and expiration dates before shipping. I asked for tighter packing of the jars — they added internal dividers and secured everything properly. Delivery took 11 days from payment to arrival at my home. Everything arrived without damage.

I had wanted to build a retro setup from my childhood for a long time. I found a Nintendo 64 in good condition at auction, along with a couple of cartridges, including the Japanese version of The Legend of Zelda. I couldn’t complete the purchase myself. Maketto stepped in, checked the contents, and confirmed the condition. I specifically asked them to pay attention to packaging since the console is old and the plastic can be fragile. They reinforced the box and secured everything inside. Before shipping, they sent photos of the packed parcel. Domestic shipping within Japan took slightly longer than I expected, but they explained that the seller was a private individual and didn’t dispatch immediately. In the end, everything arrived fully functional and without damage. I plugged it in — it worked perfectly. For me, this wasn’t just an order, but a small return to childhood.

I was looking for original Yokohama Edition rear tail lights for a Toyota Mark II — a JDM part that’s difficult to source outside Japan. I contacted Maketto and asked them to ensure secure packaging with minimal movement and proper corner protection, since these are glass components and break easily. Everything arrived intact, with no cracks or chips, which is critical for fragile parts like these. Communication was straightforward and to the point. I can recommend the service.

Purchased pre-owned branded items from Japan through Maketto. Japan has a very strong secondhand clothing market — many pieces are close to new condition. The same items on eBay are often priced two to three times higher. The buyout and delivery process went smoothly without complications. Overall satisfied with the result.

I purchased professional Tokio Inkarami shampoo and Lebel haircare products. In Japan these brands are significantly cheaper than in Europe — on European websites the same items are often priced one and a half to two times higher. The product lines and quality are exactly the same. I chose to order directly from Japan to avoid reseller markups. Everything arrived authentic and within a reasonable timeframe. The price difference is noticeable, especially when ordering more than one items.